A fresh design for the Google Affiliate Network Help Center

After launching nearly four years ago, the Google Affiliate Network Help Center has been regularly updated with articles to help you find answers to common issues, manage your account, and learn affiliate marketing best practices.



Today, we’re excited to announce that we’ve launched improvements to the design of our Help Center to give you easy access to help content that is most relevant to you.



The new design features four main sections:

• Get Started in the left navigation has basic information about Google Affiliate Network and how to launch or activate your advertiser or publisher account.


• Learn about Google Affiliate Network contains articles organized by category. Quickly find information you need about your account, managing ads, running reports, and many other areas. Plus, we’ve added a comprehensive FAQ that covers the most common questions users ask.


• Fix an issue helps you troubleshoot and resolve specific issues.


• Additional resources in the right navigation includes more ways to connect with us and get support such as our forum, Twitter feed, and even this blog.

In the next few weeks, look out for new help articles as well as additional changes to further simplify your Help Center experience.




Ready to get started? Visit the Advertiser or Publisher Help Center today. After you’ve taken a few minutes to check out the redesigned Help Center, we’d love to hear from you in our forum.



Posted by:

Josh Pyle, Google Affiliate Network Strategist

New and improved sidebar help widget

Last week, we made some updates to give users quick access to comprehensive and interactive help within the Google Affiliate Network interface.



In the lower left of each page in your account, you’ll see a new and improved help widget that displays relevant help information based on the page you’re on.







Benefits include:

• Advertisers can quickly access the Getting Started Guide and learn about creating links, supplying merchandising information and advertiser-specific terms, and more

• Publishers can get quick access to the Publisher Beginner's Guide, learn about setting up product feed subscriptions, and watch a step-by-step video on setting up link subscriptions

Need an answer fast? Use the search box to get information from Help Center articles, forum posts, and even this blog -- right within the widget. You can click the search results to find more detailed information in a new browser window without interrupting the work you were doing in the interface.



Take a minute to check out the new sidebar help widget. You may discover features you’re not yet taking advantage of, and learn some affiliate marketing best practices, too.



If you have feedback, we’d love to hear from you in our forum.



Posted by:

Josh Pyle, Affiliate Network Strategist

Jessie Chavez, Software Engineer

Sabrina Gana, Publisher Support Specialist