Introducing the Path to Conversion report

Conversion attribution is the practice advertisers use to give appropriate credit to every impression, interaction or click that helped drive a conversion in a campaign. Instead of the typical “last click wins” model, in which 100% credit is given to that last ad that was clicked on before a conversion, attribution modeling shines a light on the entire path the customer took to get there.

Beyond the “last click wins” approach

There are many reasons why online advertisers have relied on this “last click wins” model. There is a lot of data to sift through, and making sense of it can be a overwhelming. Although only 14% of respondents in a recent survey by Google Analytics in partnership with eConsultancy consider “last click” attribution to be “very effective,” it remains common; most likely because marketers haven't yet found or mastered the right attribution tools. But simply giving all the credit to the final click ignores the contribution of the customer’s previous interactions—whether through search, display or rich media —that led to the final purchase.

At DoubleClick, we provide you with the data needed to properly credit the different channels that led to conversions for your campaigns. First came the Exposure to Conversion Report (E2C), a premium report which lets advertisers view data on up to ten ad interactions leading up to a conversion. Then we released Multi-Channel Funnels in DFA to offer all clients an aggregated view of which channels contribute to and result in conversions.

Expanded insights: The Path to Conversion report

Now, we’re pleased to introduce the Path to Conversion Report. This report, available in new DFA Reporting, makes it easier for you to gain insight into your customer’s journey to a purchase.

For a trial period, the new Path to Conversion report is available to any customer who is already receiving the E2C report.

This new report, currently available to any customer who receives the E2C report, provides similar insights but offers E2C customers significant improvement in a few key areas:

• Easier to use: the data, available in new DFA Reporting is much easier to compile and faster to download.
  
  
• More interactions: the availability of data has greatly expanded. Now you can analyze up to 200 customer interactions (also known as “exposures”) per conversion as compared to a maximum of ten in the E2C report.
  
  
• Custom Floodlight Variables: you can now include custom floodlight variables in the report in order to determine custom conversion details, e.g. order amounts for e-commerce sites or the number of nights booked for travel sites.
  
  
• Enhanced DoubleClick Search integration: Available per interaction: Ad level data including keyword, new DS3 labels and Full DoubleClick Search IDs - for easier optimization.
  
  
• Attribute sales with no clicks: Often you’ll encounter customers who have seen a DoubleClick-served ad from another network, and then went to the advertiser’s site later to buy. Data on these unattributed conversions (aka non-attributed interactions), are now measured in this report.
  
  
• International support: P2C now supports multi-byte characters in Floodlight Custom Variables and in DoubleClick Search Data (keyword, etc).

We invite existing E2C customers to log in to DFA Reporting and try out the Path to Conversion report during this trial period. We’re excited to see how you can leverage this report to take the next step in your attribution modeling efforts.

Posted by Aaron Nelson, Product Manager

Mobile click-to-call in DFA

The mobile features in DoubleClick for Advertisers (DFA) make it easy to traffic mobile ads alongside the rest of your online ads. Our mobile tags help you track mobile metrics and reach a wide range of phones. To make DFA even more useful to mobile advertising, we’ve added click-to-call support. You can now use the click-to-call option for:

• Standard ads


• Mobile display ads


• Click tracker ads (static and dynamic) on standard placements


• Click tracker ads (static and dynamic) on mobile placements

What are click-to-call ads?

Click-to-call ads redirect users to a telephone number instead of a landing page. When users click the ad, their mobile devices load the number.

Calling your number should be as easy visiting your landing page. That’s why click-to-call takes dialing out of the equation: it means one less step between seeing your ad and making the call.

To learn more about using the click-to-call option, see Serve mobile ads and creatives to mobile inventory in the DFA mobile guide (sign-in required).

Jeremy Axelrod, DFA Tech Writer

Making the Web Work for Brand Marketers

Learning from the past

In the 1950s, brands slowly moved to TV, just as they have started to move online today. In both instances, buying and selling systems improved; audiences and new content quickly moved to the new medium; and the creative possibilities inspired great ad campaigns.

However, a key moment for TV came in the 1950 with dramatic improvements in measurement—like ratings and quantitative market research. Once major brands could see who they were reaching and what impact their campaigns were having, they fully embraced the medium, creating a multi-billion dollar industry...and TV’s golden age began.

Making better decisions with actionable brand metrics

Unlike the early days of TV, digital advertising is already incredibly measurable. The only problem is a very old and well-known one: the standardized metrics today are largely clicks, user interaction rates and conversions.

But as brand advertisers - such as movie studios or consumer goods companies - know, it’s a challenge to measure changes in brand favorability of a movie or whether an online campaign is driving more consumers to the store. And it’s even harder to take quick action on any such insights.

That's why today, at the Ad Age Digital Conference I'll be introducing the Brand Activate Initiative, an ongoing Google effort to address these challenges and re-imagine online measurement for brand marketers. With this effort, we're partnering with the cross-industry Making Measurement Make Sense (3MS) initiative. We believe that the industry’s significant investment in brand measurement efforts can substantially grow the online advertising pie, for all.

Is a particular ad in your campaign especially useful at improving brand recall in Illinois? You should be able to immediately increase your coverage throughout the Midwest. Is one ad slightly less effective at driving purchase intent and in-store sales? Tweak the creative, straight away.

The first Brand Activate solutions

We’re working to build truly useful brand metrics into the tools that advertisers already use to manage their campaigns, so they’ll be actionable within seconds, not months.

Here’s a video describing the Brand Activate Initiative:

The first two Brand Activate solutions are rolling out today:

Active View: Advertisers have long looked for insight into whether consumers saw an ad on page 145 of a magazine, or switched the channel during a TV commercial break. It’s similar online, so we’re rolling out a technology, which will be submitted for Media Rating Council (MRC) accreditation, that can count “viewed” impressions (as defined by the 3MS’s proposed standard, this is a display ad that is at least 50% viewable on the screen for at least one second).

Called Active View, this will first be available in coming weeks within Google Display Network Reserve. We’ll also be making this metric a universal currency, ultimately offering it within DoubleClick for Advertisers, as well as to our publisher partners. Active View data will be immediately actionable—advertisers will be able to pay only for viewed impressions. Going forward, we’re working on viewed impression standards with the 3MS, and our agency and publisher partners.

Active GRP: GRP, or a gross rating point, is at the heart of offline media measurement. For example, when a fashion brand wants their TV campaign to reach 2 million women with two ads each, they use GRP to measure that. We’re introducing a new version of this for the web: Active GRP. Active GRP has two key features:

• Built-in: Active GRP is built right into the ad serving tools that our publishers and marketers already use every day. Active GRP will enable real-time decision making, allowing advertisers to make adjustments to their campaigns at the speed of the web. We’ve kicked off a pilot program for DoubleClick for Advertisers clients as a first step, and will roll it out to other products, with brands able to specify a range of audience GRP segments.
• Robust methodology: Active GRP is calculated by a statistical model that combines aggregated panel data and anonymous user data (either inferred or user-provided), and will work in conjunction with Active View to measure viewed impressions. This approach overcomes problems of potential panel skewing and reliance on a single data source. This approach also has the advantage of never using personally identifiable information, not sharing user data with third parties, and enabling users, through Google’s Ads Preferences Manager, to opt-out. We will be submitting our methodology for MRC accreditation.

More to come

We look forward to bringing other measurement initiatives into our suite for brand marketers, including a brand impact survey pilot with Vizu, our brand lift measurement product (Campaign Insights) and various cross-media measurement research projects globally.

This is just the beginning of the Brand Activate Initiative, with much more to come for brands and publishers. We think that with brand new metrics comes a new brand moment - one that will encourage brands to invest in the web, help publishers show the value of their digital content, and stimulate digital media’s own golden age.

Posted by Neal Mohan, Vice President, Display Advertising