Setting lookback windows in Path to Conversion reports

Have you ever changed your Floodlight lookback window and then waited a few days in order to see how conversion numbers would change? Have you ever misconfigured your lookback windows in the trafficking UI and wished you could regenerate your conversion numbers with the correct lookback windows?

The new Path to Conversion report (P2C) available in DFA Reporting offers greater flexibility around setting and managing lookback windows when you run a report.

Example 1: I’m interested in seeing the impact on conversions if I shorten the lookback window from its original 30-day Floodlight configuration.

Select “Custom” from the new Lookback Window drop-down under Report Properties.

The “From Floodlight” option simply uses the pre-calculated lookback window value that is already applied.

Unlike Floodlight lookback windows, which are based on calendar days, custom lookback windows use a simple 24-hour calculation. A 2-day value for clicks means that the clicks will need to be within 48 hours of the conversion to count. A 0 value will effectively remove clicks or impressions from attribution eligibility.

For this report, I want to allow a 7-day window for clicks and only a 3-day window for impressions.

Once I have changed the lookback window, to understand its effects I can add any of the following dimensions to my query:

Conversion Dimensions

• Floodlight Attribution Type indicates if the conversion is a click-through or a view-through conversion using the Floodlight lookback windows.


• Recalculated Attribution Type tells me if the conversion is a click-through or view-through conversion using the 7- and 3-day lookback windows I configured under Report Properties.

Per Interaction Dimensions

• Similarly, I can compare Floodlight Attributed Interaction to Recalculated Attributed Interaction to see how attribution changed using my new lookback windows.


• Within Floodlight lookback window indicates if the interaction was already in the Floodlight lookback window or if the new lookback window brought the interaction into this conversion path.

Example 2: I am seeing a number of conversion paths with large periods of inactivity for many users. I would like to evaluate the impact on conversions using only more recent activity without changing my original lookback window.

To do this, I can select the “Max gap between interactions” option under Report Properties.

Setting a limit on the number of days will end a conversion path if the distance between two elements in the path is greater than or equal to that number of days. This is good for tidying up longer paths to focus on more recent events.

This is just one simple demonstration of the power of the Path to Conversion report. The new lookback window tools in the Path to Conversion report provide a way to analyze your conversion data with greater flexibility.

Try it today and let us know how it helps you out!

Posted by Jason Gessner, Software Engineer, DFA

Introducing the Path to Conversion report

Conversion attribution is the practice advertisers use to give appropriate credit to every impression, interaction or click that helped drive a conversion in a campaign. Instead of the typical “last click wins” model, in which 100% credit is given to that last ad that was clicked on before a conversion, attribution modeling shines a light on the entire path the customer took to get there.

Beyond the “last click wins” approach

There are many reasons why online advertisers have relied on this “last click wins” model. There is a lot of data to sift through, and making sense of it can be a overwhelming. Although only 14% of respondents in a recent survey by Google Analytics in partnership with eConsultancy consider “last click” attribution to be “very effective,” it remains common; most likely because marketers haven't yet found or mastered the right attribution tools. But simply giving all the credit to the final click ignores the contribution of the customer’s previous interactions—whether through search, display or rich media —that led to the final purchase.

At DoubleClick, we provide you with the data needed to properly credit the different channels that led to conversions for your campaigns. First came the Exposure to Conversion Report (E2C), a premium report which lets advertisers view data on up to ten ad interactions leading up to a conversion. Then we released Multi-Channel Funnels in DFA to offer all clients an aggregated view of which channels contribute to and result in conversions.

Expanded insights: The Path to Conversion report

Now, we’re pleased to introduce the Path to Conversion Report. This report, available in new DFA Reporting, makes it easier for you to gain insight into your customer’s journey to a purchase.

For a trial period, the new Path to Conversion report is available to any customer who is already receiving the E2C report.

This new report, currently available to any customer who receives the E2C report, provides similar insights but offers E2C customers significant improvement in a few key areas:

• Easier to use: the data, available in new DFA Reporting is much easier to compile and faster to download.
  
  
• More interactions: the availability of data has greatly expanded. Now you can analyze up to 200 customer interactions (also known as “exposures”) per conversion as compared to a maximum of ten in the E2C report.
  
  
• Custom Floodlight Variables: you can now include custom floodlight variables in the report in order to determine custom conversion details, e.g. order amounts for e-commerce sites or the number of nights booked for travel sites.
  
  
• Enhanced DoubleClick Search integration: Available per interaction: Ad level data including keyword, new DS3 labels and Full DoubleClick Search IDs - for easier optimization.
  
  
• Attribute sales with no clicks: Often you’ll encounter customers who have seen a DoubleClick-served ad from another network, and then went to the advertiser’s site later to buy. Data on these unattributed conversions (aka non-attributed interactions), are now measured in this report.
  
  
• International support: P2C now supports multi-byte characters in Floodlight Custom Variables and in DoubleClick Search Data (keyword, etc).

We invite existing E2C customers to log in to DFA Reporting and try out the Path to Conversion report during this trial period. We’re excited to see how you can leverage this report to take the next step in your attribution modeling efforts.

Posted by Aaron Nelson, Product Manager

A digital marketing platform to win the moments that matter

Editor's note (Tuesday, June 5, 2012, 6:15pm PST): We have updated the YouTube link to show a recorded version of the DoubleClick Insight livestream event.

Today, at the DoubleClick Insights conference, we’re unveiling DoubleClick Digital Marketing: the first modern ad platform built for the modern digital world. The improvements we’re announcing today represent the biggest ever overhaul of our DoubleClick ad platform and are the result of a great deal of hard work over the last few years. This fully integrated, unified platform and its components will be rolling out to partners over the coming months.

You can click here to watch a recording of the livestream of the event:

A platform for today

Today’s consumers work, play and share, moving seamlessly between formats and devices. However, for agencies and advertisers, the process of connecting with consumers is anything but seamless. It’s hard to reach the right audience at the right moment with the right message when every channel requires its own system and you’re patching together, and switching, between ad platforms that aren’t in sync. In fact, in a recent survey of 300 clients, marketers and agencies, they told us their team members are spending almost two days a week working across various digital platforms, often on manual workflow tasks. They estimate an integrated digital platform could liberate a third of that time. That’s an extra month every year that each team member can invest in other campaigns and new business.

Based on what we’ve heard from our customers, we challenged ourselves to re-invent ad buying with a unified platform:

• Can we build an ad management platform that’s comprehensive, so that clients can manage all channels in one place, across all formats and devices?
  
  
• Can we build a seamless platform, so that clients can easily optimize, tailor, measure and compare all elements of their campaigns, using a common language and interface?
  
  
• Can we ensure that it’s customizable, so that marketers can easily plug in their own technology, data and third-party suppliers?
  
  
• Can we make ad buying faster, to dramatically speed up data analysis and slash manual campaign management activities?

A platform that works better together DoubleClick Digital Marketing is our answer. The new platform comprises the following components, which will be fully integrated and work together to enable seamless ad campaign management for agencies and advertisers:

• DoubleClick Digital Marketing Manager, our upgraded DoubleClick ad server, used by thousands of marketers and agencies worldwide to manage directly bought ad space.
  
  
• DoubleClick Bid Manager, our new demand-side platform, rebuilt on our DoubleClick technology, making it faster and more flexible. Many Invite Media customers are currently in the process of being upgraded to the new DSP. Last year, spending on Invite Media grew by about 50%, and we believe these new investments will create even more momentum for the exchange ecosystem.
  
  
• DoubleClick Search, our cross-engine search management platform that was completely rebuilt last year and is natively integrated into the DoubleClick platform. DoubleClick Search is used by 6 of the largest 10 agencies, and is creating efficiency gains of up to 65%.
  
  
• DoubleClick Studio, our rich media creative solution, now with Teracent’s dynamic creative technology built in, which powers engaging and intelligent ad units. In 2011, rich media ads accounted for 10% of all display ads, doubling in volume over 12 months.
  
  
• Finally, Google Analytics, which will enable attribution modelling, conversion reports and site traffic reporting to be incorporated seamlessly into ad campaigns.

We’ve invested significantly in this area, because we believe that such a system would dramatically improve digital marketing—growing the pie for publishers, funding great online content for users, and helping marketers grow their businesses.

What are we making possible? With the DoubleClick Digital Marketing platform, we’re enabling:

• Smarter creative that works with your media buy and that dynamically responds in real-time, with the audience in mind.
  
  
• More responsive campaigns that can “learn” the channels where consumers interact and quickly respond with the most appropriate creative, message and offer across all screens (for example, using a single set of frequency capping, remarketing and creative optimization signals across the entire campaign, helping to deliver the right ad as users move through the marketing funnel—from awareness to conversion).
  
  
• Creating greater value for your business and campaigns, enabling a better understanding across channels and formats (e.g., how does rich media perform versus video?); and facilitating real-time, smarter optimization decisions to reduce cost and increase campaign performance (for example, should you reduce bids on your search keywords and exchange buying while increasing your bids to run more video ads?).

A big step forward We’re often asked about the future of digital advertising. We’re passionate about this industry. It’s the fuel that powers the digital world and a powerful engine of growth and employment. Over the last decade, a remarkably successful industry has been built via humble web banners, repurposed pre-roll video ads, desktop computers and a patchwork of ad buying tools. However, for marketers, the combination of re-imagined creative tools, reinvented measurement solutions and re-vamped ad buying platforms can propel digital advertising into a $200 billion industry that funds and supports great content.

In the coming days on this blog, and on the DoubleClick Publishers blog we’ll provide more details of the new buying platform and discuss other announcements from our DoubleClick Insights event, including new solutions for our DFP and Ad Exchange partners.

Posted by Neal Mohan, Vice President, Display Advertising

Making the Web Work for Brand Marketers

Learning from the past

In the 1950s, brands slowly moved to TV, just as they have started to move online today. In both instances, buying and selling systems improved; audiences and new content quickly moved to the new medium; and the creative possibilities inspired great ad campaigns.

However, a key moment for TV came in the 1950 with dramatic improvements in measurement—like ratings and quantitative market research. Once major brands could see who they were reaching and what impact their campaigns were having, they fully embraced the medium, creating a multi-billion dollar industry...and TV’s golden age began.

Making better decisions with actionable brand metrics

Unlike the early days of TV, digital advertising is already incredibly measurable. The only problem is a very old and well-known one: the standardized metrics today are largely clicks, user interaction rates and conversions.

But as brand advertisers - such as movie studios or consumer goods companies - know, it’s a challenge to measure changes in brand favorability of a movie or whether an online campaign is driving more consumers to the store. And it’s even harder to take quick action on any such insights.

That's why today, at the Ad Age Digital Conference I'll be introducing the Brand Activate Initiative, an ongoing Google effort to address these challenges and re-imagine online measurement for brand marketers. With this effort, we're partnering with the cross-industry Making Measurement Make Sense (3MS) initiative. We believe that the industry’s significant investment in brand measurement efforts can substantially grow the online advertising pie, for all.

Is a particular ad in your campaign especially useful at improving brand recall in Illinois? You should be able to immediately increase your coverage throughout the Midwest. Is one ad slightly less effective at driving purchase intent and in-store sales? Tweak the creative, straight away.

The first Brand Activate solutions

We’re working to build truly useful brand metrics into the tools that advertisers already use to manage their campaigns, so they’ll be actionable within seconds, not months.

Here’s a video describing the Brand Activate Initiative:

The first two Brand Activate solutions are rolling out today:

Active View: Advertisers have long looked for insight into whether consumers saw an ad on page 145 of a magazine, or switched the channel during a TV commercial break. It’s similar online, so we’re rolling out a technology, which will be submitted for Media Rating Council (MRC) accreditation, that can count “viewed” impressions (as defined by the 3MS’s proposed standard, this is a display ad that is at least 50% viewable on the screen for at least one second).

Called Active View, this will first be available in coming weeks within Google Display Network Reserve. We’ll also be making this metric a universal currency, ultimately offering it within DoubleClick for Advertisers, as well as to our publisher partners. Active View data will be immediately actionable—advertisers will be able to pay only for viewed impressions. Going forward, we’re working on viewed impression standards with the 3MS, and our agency and publisher partners.

Active GRP: GRP, or a gross rating point, is at the heart of offline media measurement. For example, when a fashion brand wants their TV campaign to reach 2 million women with two ads each, they use GRP to measure that. We’re introducing a new version of this for the web: Active GRP. Active GRP has two key features:

• Built-in: Active GRP is built right into the ad serving tools that our publishers and marketers already use every day. Active GRP will enable real-time decision making, allowing advertisers to make adjustments to their campaigns at the speed of the web. We’ve kicked off a pilot program for DoubleClick for Advertisers clients as a first step, and will roll it out to other products, with brands able to specify a range of audience GRP segments.
• Robust methodology: Active GRP is calculated by a statistical model that combines aggregated panel data and anonymous user data (either inferred or user-provided), and will work in conjunction with Active View to measure viewed impressions. This approach overcomes problems of potential panel skewing and reliance on a single data source. This approach also has the advantage of never using personally identifiable information, not sharing user data with third parties, and enabling users, through Google’s Ads Preferences Manager, to opt-out. We will be submitting our methodology for MRC accreditation.

More to come

We look forward to bringing other measurement initiatives into our suite for brand marketers, including a brand impact survey pilot with Vizu, our brand lift measurement product (Campaign Insights) and various cross-media measurement research projects globally.

This is just the beginning of the Brand Activate Initiative, with much more to come for brands and publishers. We think that with brand new metrics comes a new brand moment - one that will encourage brands to invest in the web, help publishers show the value of their digital content, and stimulate digital media’s own golden age.

Posted by Neal Mohan, Vice President, Display Advertising